Passport Replacement Coverage

VisaCentral understands the importance of keeping your passport and visas secure. If your passport is lost, damaged or stolen, the cost and hassle of needing to replace your travel documents can be overwhelming. VisaCentral offers the Passport Replacement Coverage as an additional service to all our customers.

VisaCentral recommends that every client and customer takes advantage of VisaCentral’ Passport Replacement Coverage. With this service, VisaCentral will assist with the replacement of a lost, stolen, or damaged passport, even whilst abroad. Coverage does not include replacement of expired passports or expired travel visas.

You can purchase the VisaCentral Passport Replacement Coverage Service at a fee of €11.95 (excl. VAT) for each traveller. The maximum reimbursement of the coverage is €300 per person.

Need to Make a Claim?

If you purchased VisaCentral’s Passport Replacement Coverage you must notify VisaCentral if your passport been has lost, stolen or damaged to make a claim.

  1. Notify VisaCentral.  Call VisaCentral at 003 5315 886 821 to make a claim.  You must have your order number or invoice reference number. We will then send you the forms you need to complete.
  2. Send the completed forms to VisaCentral. Make a copy of your forms and collected items for your records and send the originals to the location listed in the VisaCentral Application Pack.
  3. VisaCentral will provide you with your order status. As soon as we receive your application we will begin processing your request. VisaCentral will secure the fastest processing time to replace the traveller's lost or stolen passport.  The available processing time is at the discretion of the Irish Department of Foreign Affairs and Trade.  VisaCentral will email you with a confirmation of receipt and a link to our online tracking tool which allows you to do real-time tracking of your request from the VisaCentral website.

Concierge Service

Too busy to manage your visa request?  A VisaCentral Concierge specialist will manage the entire process from start to finish, providing the expertise necessary to ensure your request is approved as quickly as possible. Experience the convenience & certainty of the Concierge Service, our highest level of one to one, customised service.

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Visa Pre-Check

Have an urgent visa application with tight deadline?  Use VisaCentral Visa Pre-Check to save valuable time.  Experienced VisaCentral specialists will review and check your documents to confirm that your application is ready to be submitted or if there is information that needs to be corrected.

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Digital Photo Service

The VisaCentral Digital Photo Service is an excellent way to deliver a digital photo for your visa application. Simply upload your photo and our Photo Service experts will ensure that it meets the guidelines for your application before printing it and submitting it to the embassy.

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